- Show all
- Collecting Information
- Connecting People
- Intro to KM
- KM Road Map
- Sharing Information
Learn what knowledge management is and how it can be used to improve health programs in this training module.
What is equity in KM and how can we achieve it? This course introduces the concept and provides guidance on how to integrate equity throughout KM systems and processes.
How is behavioral science relevant for KM? In this module, learn how people typically make decisions and how to apply that knowledge for better KM.
Discover why it's important to start a KM initiative with an information needs assessment in this module, and how to conduct rapid and low-cost assessments.
Need to develop a KM strategy? Learn about the key elements that go into a KM strategy in this training module and find several sample KM strategies.
In this module, learn how to use the KM Tools & Techniques Matrix to explore approaches that collect information and that connect people to each other.
Looking for ways to monitor your KM initiative? This training module covers three main indicator categories to monitor KM tools and techniques.
What does evaluation of KM initiatives look like? In this module, learn about three outcome levels and evaluation designs to measure outcomes.
In this module, examine the who, what, when, where, why, and how of after-action reviews – structured debriefs to reflect on what worked well & what didn’t for a recent event or task.
Understand the value of a community of practice (COP) and master strategies to foster engagement among COP members in this module.
Sometimes you need to create new content, but other times you don’t have to start from scratch. Learn how to adapt existing content to better serve your audiences in this training module.
Documenting program experiences helps program teams and others build the evidence and learn about what works and what does not work in programs.
Understand the five phases of eLearning course development and learn best practices in writing eLearning content in this module.
Stimulate discussion and learning on many topics through a knowledge café. This module explains what a knowledge café is and describes how to plan and host one.
Learn how to use Net-Map, an interview-based mapping tool to help people visualize the different actors that influence outcomes, to plan your KM initiative in this module.
Developing a new website? Learn the seven steps for organizing web content to support usability and findability of the information and access a list of free online tools in this module.
Peer Assists provide a structured, participatory process for peer learning and exchange between a team with relevant experience and another team new to a process.
Planning a conference? In this module, learn how a share fair might better fit your needs to connect people and share the latest know-how on a topic.
Stories can compel people to act. Gain valuable guidance and tips on how to write stories that move people to take action in this module.
Visual content formats can sometimes communicate messages better than text alone. This module walks you through a step-by-step process for creating visual pieces like videos.