Intro to Knowledge Management

Intro to KM

About this training module

Learn what knowledge management (KM) is and how to apply the 5-step KM Road Map to improve health programs.

Information and knowledge are essential assets for any organization, including health care organizations and programs. When health care providers, program managers, and policy makers use the latest evidence and know-how to inform their decisions, they can:

  • Provide high-quality services to their clients and patients
  • Develop effective policies
  • Reduce duplication of effort
  • Increase efficiencies
  • Support better health outcomes for people

Knowledge management (KM) is a systematic approach to better share and apply this critical knowledge and expertise at global, regional, country, and organizational levels.

What training participants will learn

Identify key elements of KM including its definition

Explain why KM is relevant and valuable for global health programming

Describe types of KM products and approaches

Explain how KM can support their work

This module includes:

Click on the Training Materials tab above to access the files.

3 slide decks

3 exercises

2 videos

Bonus materials:

1 list of recommended KM readings and social networks

1 guide for strengthening organizational KM capacity

Are you a:

KM trainer looking to design and lead a KM workshop? Learn how to build your own custom workshop agenda that’s right for your audience. See a sample training agenda for this Intro to KM module

Health professional wanting to learn more about KM on your own or looking for practical KM tools? Find out which materials are right for you and how to make the most out of this KM Training Package website