Design KM Strategy

Effective knowledge management (KM) interventions must be supported with a well-designed strategy. The goal of Step 2 in the KM Road Map is to create the strategy for how to improve your health program with knowledge management. This strategy will serve as a roadmap for your KM activities—ensuring that specific gaps in your knowledge needs assessment are addressed, and that milestones, indicators, and activities are tracked. It will also help you stay on track and use your resources effectively. This presentation walks users through the process of designing a KM strategy.