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Mobile Phone Programs for Adolescent and Youth Sexual and Reproductive Health in Low- and Middle-Income Countries

A Knowledge for Health Project landscape analysis assessed how programs use mobile health (mHealth) interventions to improve adolescent sexual and reproductive health (SRH) in low- and middle-income countries. The majority (82%) of programs use mHealth as a health promotion tool to facilitate knowledge sharing and behavior change to improve adolescent SRH. Nearly 20% of programs use mHealth to link adolescents to SRH and family planning services and to HIV care and treatment. Several mHealth programs started in one country, but evolved to become multi-country programs.

KM Case Study: Creating Technical Assistance Libraries to Capture Tacit Knowledge

In international nongovernmental organizations such as Pathfinder International, staff often lack quick and easy access to the expertise of their colleagues due to demands on time, competing priorities, and lack of systems to capture this knowledge. To address this issue, Pathfinder created a collection of high-quality technical resources that also includes the experiences of technical advisors in using the resources.

Sample Organizational Structures for Content

Information architecture is the practice of deciding how to organize, structure, and label content for a website, application, or other interface to support usability and findability of the information that the interface contains. More simply, information architecture is about helping people understand their surroundings and find what they’re looking for, and it forms a foundation for good user experience.

Exercise: Card Sorting for Organizing Resources

In this exercise, participants are asked to imagine they work for a family planning project that has produced a wide variety of publications on family planning programs and services. All the publications live on the project’s shared drive in a single folder. The participants have been tasked with organizing the information and making it available on the project’s SharePoint site. After talking with subject matter experts within the project, a list of concepts has been developed (see list of concepts in Step 1) that reflects the topics of the publications.

Organizing Content

The learning objectives for this presentation are:

  • Define information architecture and explain how it is used to organize web content
  • List the seven steps for organizing web content
  • Understand how card sorting can help organize web content
  • Recall the process for using two card sorting tools, affinity diagrams and mind mapping