Use of Interactive Voice Response for Professional Development in Kenya

Resource January 29, 2020

This report describes an interactive voice response (IVR) eLearning activity implemented by the Knowledge for Health (K4Health) project. Family planning content from the Global Health eLearning Center (GHeL) was delivered via mobile phone to 233 students and health care providers in Kenya. In order to pass the course, known as the Family Planning Mobile Training Course, participants took a quiz managed via the IVR platform during which they were prompted by SMS text message to initiate their daily training calls.

ivr-report-final.pdf

Type of KM Approach:

Publishing

Supplements for Trainers

English

The Knowledge Management Training Package and this website, managed under the Knowledge SUCCESS (Strengthening Use, Capacity, Collaboration, Exchange, Synthesis, and Sharing) Project, are made possible by the support of the American People through the United States Agency for International Development (USAID). Knowledge SUCCESS is supported by USAID’s Bureau for Global Health, Office of Population and Reproductive Health and led by the Johns Hopkins Center for Communication Programs (CCP) in partnership with Amref Health Africa, The Busara Center for Behavioral Economics (Busara), and FHI 360. The contents of this website are the sole responsibility of CCP. The information provided on this website does not necessarily reflect the views of USAID, the United States Government, or the Johns Hopkins University. Read our full Security, Privacy, and Copyright Policies.

Search form

Use of Interactive Voice Response for Professional Development in Kenya