Building Trust in Diverse Teams

This facilitation handbook is based on the comprehensive Building Trust in diverse teams – the toolkit for emergency response. This toolkit was the result of the Building Trust Project, which emerged from The  Emergency Capacity Building Project (ECB). This Project commissioned research from 102 staff at headquarters and in the field, from 7 international NGOs. It found a range of practical and managerial factors that staff in the field and at agency headquarters regarded as crucial in order to launch a timely and effective emergency response. Importantly trust within teams was viewed as the second most important one. This toolkit is a collection of exercises that could be used to develop trust in a team and/or increase its levels. The tools can be used when a team is first constituted and at later stages in the team’s working life,