The goal of Step 1 in the Knowledge Management (KM) Road Map is to understand the extent of the health program challenge and identify how KM can help solve it. This presentation in the Step 1 training module provides an overview of the key tasks involved in completing Step 1 of the Road Map. It starts with explaining what a needs assessment is, particularly as it relates to knowledge management, and why needs assessments are important to designing KM interventions.

The Introduction to KM training module includes three key presentations: (1) KM: Why, What, and How; (2) an introduction to the systematic process of applying KM; and (3) a program example of how KM was put into action. This presentation is the third one of the Introduction to KM training module. It provides a practical example of how each step of the KM Road Map was applied to a family planning and reproductive health program in Indonesia. 

The Introduction to KM training module includes three key presentations: (1) KM: Why, What, and How; (2) an introduction to the systematic process of applying KM; and (3) a program example of how KM was put into action. This KM Road Map: An Introduction to the Systematic Process presentation is the second of the three key presentations. It provides an overview of each of the five steps of the KM Road Map as well as of the KM Tools and Techniques Matrix and examples of different KM tools and techniques.