Post-Training Evaluation Questionnaire Guide

To evaluate a training workshop, it is common to ask training participants to complete an evaluation form at the close of training to get their feedback on positive aspects of the training as well as aspects that could be improved. Included in this guide are sample questions a trainer can use to develop such a post-training evaluation form. Also included in this guide are sample questions the training team can use to conduct an internal after-action review. An after-action review allows a team to analyze what worked well and what could be done better in the future. 

KM Strategy Template

This is a template to use when developing a knowledge management strategy document. It includes sections such as introduction and background, goals and objectives, guiding principles, budgeting, monitoring and evaluation.

Budget Considerations

As you move forward with developing a KM strategy, a corresponding budget and budget narrative should also be developed. As with the strategy in general, your budget will depend on the technical scope, timeframe, and existing resources. This document introduces items you will need to consider when developing a budget, regardless of the scope of your strategy.

Pre/Post Question Bank

The Question Bank includes a list of possible questions that a trainer can use to assess participants' knowledge before and after the training. In total, 45 questions are included in the Question Bank covering all the major training modules of the KM Training Package. The questions are of different formats, including True/False, Multiple Choice, and Fill-in-the-Blank. Sample answers are also provided, with the correct answer highlighted in yellow. 

Sample and Template for KM Implementation Timeline

This resource includes templates and sample implementation timelines for a knowledge management project. Samples and templates are included for both 3-month and 3-year project timelines.

Trainer Guide: Expectation Board

Trainers who are organizing a KM workshop will want to take a look at this guide beforehand. The guide provides an overview of an interactive technique for evaluating the training workhop (or any other type of conference, meeting, or event), called an Expectation Board. With an Expectation Board, training participants (and the trainers themselves!) are asked at the beginning of the event to write their expectations for the training on cards and tape them onto an Expectation Board, on a side labeled "Expectations Set," for all participants to explore.

Five-Day Training Agenda

This is a sample suggested training agenda if you have five days available for training. The Word document below lays out the suggested timetable.

This 5-day agenda builds on the 3.5-day agenda, adding training sessions to explore the following four knowledge management (KM) tools and techniques that a health program can use to share and organize the knowledge produced by the program:

Three-and-a-Half Day Training Agenda

This is a sample suggested agenda if you have 3.5 days available for training. The Word document below lays out the suggested timetable.

The 3.5-day agenda starts with an overview of knowledge management (KM), as in the 1-day agenda, but then expands on that foundational knowledge by covering in detail the five steps of the KM Road Map to teach participants how to apply KM in their health programs.

Exercise: What Is in a KM Strategy?

The purpose of this activity is to provide participants with a real-life example of a knowledge management (KM) strategy so that they can begin thinking about this relates to their context. Participants will review and briefly reflect and discuss aspects of the strategy that might apply to their health project. This will help participants to begin choosing which elements of a KM strategy they might find useful to include in their own KM strategy.