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Exercise: Understanding KM Practices

The Introduction to KM training module includes two main exercises to help participants think practically about how they use or can use KM in their global health programs. This first exercise is intended to be conducted after the initial presentation that provides an overview of what KM is, why we use KM in global health programs, and how to apply KM. The exercise helps participants to understand how they might be already be using KM in their daily work, or how KM could help strengthen their work if they applied it systematically.

Exercise: Unpacking the KM Tools and Techniques Matrix

The purpose of this exercise is to help participants get more familiar with the four quadrants of the KM Tools and Techniques Matrix (Ask, Tell, Publish, and Search approaches in KM), and with some specific KM tools and techniques that fall under each quadrant. Through use of a card-sorting exercise, the exercise will also put into practical use a specific technique that can be used to get input and feedback on how to structure information and information products.

KM: Why, What, and How

The Introduction to KM training module includes three key presentations: (1) KM: Why, What, and How; (2) an introduction to the systematic process of applying KM; and (3) a program example of how KM was put into action. The KM: Why, What, and How presentation slides are the first of the three key presentations, providing an overview of what KM is and why health programs would want to use KM as an approach to improve their programs.

Step 3 Trainer Guide

The Trainer Guide to each training module in the KM Training Package should be the starting point for the Trainer when developing training sessions around each module. The Trainer Guide describes the purpose of the training module, the total estimated time needed to deliver the module, and learning objectives of the module, and it provides a detailed sample agenda outlining how to piece together the different presentations, exercises, and breaks into a coherent session.

Introduction: KM Videos

We have included two videos that you can use in the training session to provide participants an overview of what KM is and how it can be used to improve health programs, and ultimately help improve and save people’s lives. Feel free to use one or both of these videos in your training workshop. This document provides a brief overview of the two videos, links to access the videos, and questions the trainer can pose to the participants to consider after viewing the videos.

 

Icebreaker: Nicknames

Icebreakers are a common way to kick off training events or meetings, especially when not all participants know each other. They are a fun way for participants to get to know one another and to foster team building. In this short icebreaker, particpants are asked to share a nickname their friends or family used for them when they were younger and the reason for the nickname. Any other appropriate type of icebreaker can be substituted for this one.

Introduction to KM Trainer Guide

The Trainer Guide to each training module in the KM Training Package should be the starting point for the Trainer when developing training sessions around each module. The Trainer Guide describes the purpose of the training module, the total estimated time needed to deliver the module, and learning objectives of the module, and it provides a detailed sample agenda outlining how to piece together the different presentations, exercises, and breaks into a coherent session.

Sample Project Agreement: FP Voices

As you assemble your KM team, it is important to agree to roles and responsibilities to help set expectations from the outset and potentially avoid any conflict down the road. It may be helpful for the team to draft a simple project agreement that clearly articulates who the members are, what the goal of the project is, how you will define success, and how you will divide labor and make decisions. This document provides a sample project agreement write-up from the FP Voices activity within the K4Health project.

Project Agreement Template

As you assemble your knowledge management team, it is important to agree to roles and responsibilities to help set expectations from the outset and potentially avoid any conflict down the road. It may be helpful for the team to draft a simple project agreement that clearly articulates who the members are, what the goal of the project is, how you will define success, and how you will divide labor and make decisions. This document provides a template you can use to help you develop a project agreement for your team members.

Select Theories Relevant to KM

This is a list of theories used by the Knowledge for Health (K4Health) project in its knowledge management (KM) work. The theories presented include: Bloom’s taxonomy of learning, diffusion of innovations, ideation, and stages of change. The table lists the focus, key concepts, and KM application for each theory.

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