{"id":7219,"date":"2024-10-24T13:43:15","date_gmt":"2024-10-24T13:43:15","guid":{"rendered":"https:\/\/kmtraining.org\/is-most-significant-change-useful-for-evaluating-knowledge-management-5-things-we-learned\/"},"modified":"2024-10-24T13:43:15","modified_gmt":"2024-10-24T13:43:15","slug":"is-most-significant-change-useful-for-evaluating-knowledge-management-5-things-we-learned","status":"publish","type":"post","link":"https:\/\/kmtraining.org\/fr\/is-most-significant-change-useful-for-evaluating-knowledge-management-5-things-we-learned\/","title":{"rendered":"Is Most Significant Change Useful for Evaluating Knowledge Management? 5 Things We Learned"},"content":{"rendered":"
<\/span><\/div>\n\t
\n\t\t
\n\t\t\t

As knowledge management (KM) practitioners, we often get asked why family planning and reproductive health (FP\/RH) and other public health programs should invest in KM interventions. Specifically, people want to know what kinds of outcomes<\/strong> they can expect to achieve by investing in KM. Demonstrating the impact of KM on higher-level outcomes\u2014like using data and information to inform program or policy decision making or applying knowledge to improve health systems\u2014can be challenging because it can be hard to tease out the specific impact of KM tools and techniques when they are used in concert with other public health activities.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

<\/span><\/div><\/div><\/div><\/div><\/div>
\n\t
\n\t\t
\n\t\t\t

This is where complexity-aware monitoring and evaluation<\/a> (M&E) methods come in. We\u2019ve used the questions from the Most Significant Change<\/a> (MSC) technique\u2014a complexity-aware M&E method\u2014to contribute to the evaluation of several KM initiatives that we\u2019ve led and found it to be a useful method for demonstrating the benefits (outcomes) of these KM interventions.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

<\/span><\/div><\/div><\/div><\/div><\/div>
\n\t
\n\t\t
\n\t\t\t

What Is MSC?<\/h2>\n

MSC is a participatory M&E method based on stories<\/strong><\/em> rather than indicators<\/strong><\/em> (see figure). It was designed to be used throughout a project\u2019s lifecycle to inform ongoing course corrections (in other words, for ongoing monitoring and adaptive management), but it can also contribute qualitative data on a project\u2019s outcomes and impact.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

<\/span><\/div>\n\t
\n\t\t\n\t\t
\n\t\t\t
<\/div>
<\/figcaption>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div>
<\/span><\/div>\n\t
\n\t\t
\n\t\t\t

MSC stories are based on respondents\u2019 answers to three key MSC questions:<\/p>\n