{"id":5116,"date":"2020-08-06T14:50:58","date_gmt":"2020-08-06T14:50:58","guid":{"rendered":"https:\/\/kmtraining.org\/repondre-aux-besoins-de-gestion-des-connaissances-en-afrique-de-louest-francophone-a-travers-design-thinking\/"},"modified":"2026-04-28T12:41:32","modified_gmt":"2026-04-28T12:41:32","slug":"repondre-aux-besoins-de-gestion-des-connaissances-en-afrique-de-louest-francophone-a-travers-design-thinking","status":"publish","type":"post","link":"https:\/\/kmtraining.org\/fr\/repondre-aux-besoins-de-gestion-des-connaissances-en-afrique-de-louest-francophone-a-travers-design-thinking\/","title":{"rendered":"R\u00e9pondre aux besoins de gestion des connaissances en Afrique de l’Ouest francophone \u00e0 travers Design Thinking"},"content":{"rendered":"
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Pourquoi utiliser\u00a0<\/span><\/span>\u00ab\u202f<\/span><\/span>D<\/span><\/span>esign\u00a0<\/span><\/span>J<\/span><\/span>hinking<\/span><\/span>\u202f<\/span><\/span>\u00bb\u00a0<\/span><\/span>pour la gestion des connaissances<\/span><\/span>?<\/span><\/span><\/h2>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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L\u2019implication des acteurs dans l\u2019identification de leurs probl\u00e8mes et des solutions se pr\u00e9sente souvent com<\/span><\/span>me une meilleure pratique pour d\u00e9velopper des solutions adapt\u00e9es et renforcer l\u2019appropriation des processus de d\u00e9veloppement. C\u2019est ainsi que dans son objectif d\u2019aider les professionnels de la Planification Familiale\/Sant\u00e9 de la Reproduction (PF<\/span><\/span>\u00a0<\/span><\/span>\/<\/span><\/span>\u00a0<\/span><\/span>SR) \u00e0 mieux trouver, capturer, partager et utiliser les connaissances,\u00a0<\/span><\/span>Knowledge<\/span><\/span>\u00a0SUCCESS les place au c\u0153ur de la conception de<\/span><\/span>s<\/span><\/span>\u00a0solutions \u00e0 leurs probl\u00e8mes, \u00e0 travers le processus de\u00a0<\/span><\/span>Design<\/span><\/span>\u00a0<\/span><\/span>Thinking<\/span><\/span>.<\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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Quels sont les besoins en gestion de connaissance<\/span><\/span>s<\/span><\/span>\u202f<\/span><\/span>dans la r<\/span><\/span>\u00e9<\/span><\/span>gion<\/span><\/span>?<\/span><\/span><\/h2>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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L\u2019existence de connaissances sur la PF<\/span>\u00a0<\/span>\/<\/span>\u00a0<\/span>SR en Afrique\u00a0<\/span>de l\u2019<\/span>Ouest<\/span>\u00a0<\/span>francophone est un fait reconnu.\u00a0<\/span>Cependant, le partage\u00a0<\/span>et la gestion\u00a0<\/span>de<\/span>s<\/span>\u00a0connaissances est encore\u00a0<\/span>modeste<\/span>.\u00a0<\/span>M\u00eame si les communaut\u00e9s de\u00a0<\/span>la\u00a0<\/span>PF<\/span>\u00a0<\/span>\/<\/span>\u00a0<\/span>SR sont souvent dispos\u00e9<\/span>e<\/span>s \u00e0 se donner \u00e0 cet exercice, il est regrettable de constater qu\u2019il n\u2019y a pas suffisamment d\u2019opportunit\u00e9s d\u2019\u00e9changes\u00a0<\/span>sur les\u00a0<\/span>exp\u00e9riences et\u00a0<\/span>de ressources<\/span>, afin de s\u2019inspirer mutuellement. Pi<\/span>re<\/span>\u00a0encore<\/span>, la prise d\u2019initiative en ce sens est loin d\u2019\u00eatre r\u00e9currente.\u00a0<\/span>En utilisant le processus<\/span>\u00a0de\u00a0<\/span>D<\/span>esign\u00a0<\/span>J<\/span>hinking<\/span>,\u00a0<\/span>il est \u00e9vident que la diversit\u00e9 des interventions dans le domaine<\/span>,<\/span>\u00a0motive la cr\u00e9ation de cadres de partage de connaissances, virtuels ou pr\u00e9sentiels.<\/span><\/p>\n

Les pays\u00a0<\/span>en Afrique de l\u2019<\/span>E<\/span>st et\u00a0<\/span>du\u00a0<\/span>S<\/span>ud\u00a0<\/span>sont beaucoup plus en avance en termes de<\/span>\u00a0<\/span>gestion de\u00a0<\/span>connaissances sur la PF<\/span>\u00a0<\/span>\/<\/span>\u00a0<\/span>SR<\/span>, en partie parce qu’ils sont anglophones<\/span>.\u00a0<\/span>\u00a0<\/span>En effet,\u00a0<\/span>il y a\u00a0<\/span>une diversit\u00e9 de ressources importantes sur la PF<\/span>\u00a0<\/span>\/<\/span>\u00a0<\/span>SR<\/span>, ainsi que beaucoup d\u2019occasions d\u2019apprentissage adapt\u00e9es<\/span>\u00a0mais,\u00a0<\/span>seulement<\/span>\u00a0disponible<\/span>s<\/span>\u00a0en anglais<\/span>.\u00a0<\/span>En sus de cela<\/span>,\u00a0<\/span>l\u2019insuffisance du partage de\u00a0<\/span>connaissances entre pays ainsi que la m\u00e9connaissance des plateformes existantes par nombre de professionnels de la PF<\/span>\u00a0<\/span>\/<\/span>\u00a0<\/span>SR\u00a0<\/span>sont des<\/span>\u00a0besoin<\/span>s<\/span>\u00a0qui\u00a0<\/span>ont<\/span>\u00a0\u00e9t\u00e9 identifi\u00e9<\/span>s<\/span> dans toutes ces r\u00e9gions.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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Qu’avons-nous trouv\u00e9 dans notre atelier de\u00a0<\/span><\/span>co<\/span><\/span>–<\/span><\/span>cr\u00e9ation<\/span><\/span>\u00a0et\u00a0<\/span><\/span>D<\/span><\/span>esign\u00a0<\/span><\/span>J<\/span><\/span>hinking<\/span><\/span>?<\/span><\/span><\/h2>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Du 18 mai au 12 juin 2020, une vingtaine de jeunes, professionnels et influenceurs de la PF \/ SR se sont r\u00e9unis \u00e0 une fr\u00e9quence hebdomadaire, en ligne, avec des facilitateurs de Knowledge SUCCESS, pour participer \u00e0 un atelier interactif de co-cr\u00e9ation et de Design Thinking. Travaillant en petits groupes, les participants ont con\u00e7u et test\u00e9 de nouvelles solutions pour\u202fr\u00e9imaginer comment les professionnels de la planification familiale et de la sant\u00e9 de la reproduction en Afrique francophone, obtiennent et utilisent les donn\u00e9es probantes et les meilleures pratiques en vue d\u2019optimiser les programmes de PF \/ SR.<\/p>\n

Cet atelier a permis de faire ressortir par les acteurs m\u00eames les principales pr\u00e9occupations relatives\u00a0\u00e0 la gestion\u00a0des\u00a0connaissances dans la r\u00e9gion. C\u2019est ainsi une opportunit\u00e9 donn\u00e9e au projet de conna\u00eetre les r\u00e9elles attentes\u00a0et\u00a0besoins\u00a0des professionnels de la PF\u00a0\/\u00a0SR d\u2019Afrique de l\u2019Ouest francophone.\u00a0La d\u00e9marche participative, imbue de partage de part \u00e0 d\u2019autre,\u00a0a\u00a0permis\u00a0de dresser\u00a0des solutions\u00a0qu\u2019ils trouvent\u00a0appropri\u00e9es\u00a0\u00e0\u00a0leurs propres\u00a0besoins de\u00a0gestion de\u00a0connaissances.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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Et, t<\/span><\/span>outes\u00a0<\/span><\/span>c<\/span><\/span>es solutions\u00a0<\/span><\/span>tournent autour de la n\u00e9cessit\u00e9 pour les professionnels de la PF<\/span><\/span>\u00a0<\/span><\/span>\/<\/span><\/span>\u00a0<\/span><\/span>SR de pouvoir\u00a0<\/span><\/span>partager et\u00a0<\/span><\/span>acc\u00e9der facilement aux informations \u00ab\u202f<\/span><\/span>Les donn\u00e9es peuvent exister mais, si\u00a0<\/span><\/span>vous\u00a0<\/span><\/span>ne fai<\/span><\/span>te<\/span><\/span>s pas partie d\u2019une organisation qui a un certain acc\u00e8s \u00e0 des plateformes, il faut payer sinon, on n\u2019a pas acc\u00e8s \u00e0 certains articles. Il faut veiller \u00e0 rendre \u00e7a plus \u00e9quitable, pour tout le monde, notamment les jeunes qui ne peuvent pas souvent acc\u00e9der \u00e0 certaines donn\u00e9es<\/span><\/span>\u202f\u00bb, regrette un participant de Burkina Faso. Il est aussi n\u00e9cessaire d\u2019avoir des cadres de partage de connaissances et de collaboration pour mieux harmoniser les interventions, et apprendre les uns des autres.<\/span><\/span><\/p>\n

L<\/span><\/span>es prototypes de solutions\u00a0<\/span><\/span>test<\/span><\/span>\u00e9s<\/span><\/span>\u00a0<\/span><\/span>par\u00a0<\/span><\/span>les<\/span><\/span>\u00a0participants<\/span><\/span>\u00a0comprenaient<\/span><\/span>\u00a0la cr\u00e9ation d\u2019une\u00a0<\/span><\/span>application de collecte et de partage d\u2019informations pour toutes les interventions de PF<\/span><\/span>\u00a0<\/span><\/span>\/<\/span><\/span>\u00a0<\/span><\/span>SR en Afrique francophone<\/span><\/span>,<\/span><\/span>\u00a0<\/span><\/span>en utilisant une application en ligne\u00a0<\/span><\/span>et la cr\u00e9ation d\u2019un r\u00e9seau r\u00e9gional<\/span><\/span>\u00a0pour les professionnels de la SR<\/span><\/span>\u00a0<\/span><\/span>\/<\/span><\/span>\u00a0<\/span><\/span>PF qui permettrait d\u2019organiser des r\u00e9unions r\u00e9guli\u00e8res des diff\u00e9rentes\u00a0<\/span><\/span>communaut\u00e9s de pratique<\/span><\/span>.\u00a0<\/span><\/span>Tous les prototypes ont soulign\u00e9 la n\u00e9cessit\u00e9 d’engager de jeunes professionnels et de leur fournir des formations et des opportunit\u00e9s.<\/span><\/span>\u00a0<\/span><\/span>D\u2019autant plus qu\u2019elles peuvent participer \u00e0 faciliter l\u2019acc\u00e8s aux informations \u00e0 tous les acteurs, donner vie aux cadres de partage et une\u00a0<\/span><\/span>collaboration<\/span><\/span>\u00a0continue entre les professionnels de la PF<\/span><\/span>\u00a0<\/span><\/span>\/<\/span><\/span>\u00a0<\/span><\/span>SR.<\/span><\/span>\u00a0\u00ab\u202f<\/strong><\/em><\/span><\/span>La disponibilit\u00e9 d’informations de qualit\u00e9 pour les professionnels de la PF<\/span><\/span>\u00a0<\/span><\/span>\/<\/span><\/span>\u00a0<\/span><\/span>SR, aidera d’autres organisations \u00e0 prendre de bonnes d\u00e9cisions concernant la PF<\/span><\/span>\u00a0<\/span><\/span>\/<\/span><\/span>\u00a0<\/span><\/span>SR, surtout celles concernant les femmes, les jeunes dans la r\u00e9gion africaine<\/span><\/span><\/strong><\/em>\u202f\u00bb<\/strong><\/em>, estiment les participants. Concernant la plateforme r\u00e9gionale des professionnels de PF<\/span><\/span>\u00a0<\/span><\/span>\/<\/span><\/span>\u00a0<\/span><\/span>SR, les acteurs entrevoient l\u2019opportunit\u00e9 \u00ab\u202f<\/strong><\/em><\/span><\/span>d\u2019une meilleure prise en compte des \u00e9vidences g\u00e9n\u00e9r\u00e9es par les francophones sur la PF<\/span><\/span>\u00a0<\/span><\/span>\/<\/span><\/span>\u00a0<\/span><\/span>SR au niveau mondial<\/span><\/span>\u202f<\/span><\/span><\/strong><\/em>\u00bb<\/strong><\/em>, selon un participant.<\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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Qu’est-ce que j’ai appris en tant que facilitatr<\/span><\/span>ice<\/span><\/span>?<\/span><\/span><\/h2>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Pratiquer consciemment la gestion des connaissances en Afrique de l\u2019Ouest est encore r\u00e9cent.\u00a0<\/span><\/span>L\u2019acc\u00e8s \u00e0 des informations fiables \u00e0 temps et la mise en place de cadres de partage de connaissances et d\u2019apprentissage s\u2019av\u00e8rent n\u00e9cessaires.\u00a0<\/span><\/span>J’ai eu l’occasion d’animer l’\u00e9quipe de Good\u00a0<\/span><\/span>Vibes<\/span><\/span>. L’atelier a dur\u00e9 plusieurs<\/span><\/span>\u00a0<\/span><\/span>semaines et j’ai \u00e9t\u00e9 impressionn\u00e9<\/span><\/span>e<\/span><\/span>\u00a0par le d\u00e9vouement de chacun. Cela t\u00e9moigne de l’importance de ce sujet pour les professionnels\u00a0<\/span><\/span>de\u00a0<\/span><\/span>la\u00a0<\/span><\/span>PF<\/span><\/span>\u00a0<\/span><\/span>\/<\/span><\/span>\u00a0<\/span><\/span>SR<\/span><\/span>\u00a0et des m\u00e9thodes de\u00a0<\/span><\/span>D<\/span><\/span>esign\u00a0<\/span><\/span>J<\/span><\/span>hinking<\/span><\/span>\u00a0<\/span><\/span>engageantes.<\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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J’ai \u00e9t\u00e9 surpris<\/span>e<\/span>\u00a0que tous les petits groupes aient soulign\u00e9 la n\u00e9cessit\u00e9 d’engager de jeunes professionnels.\u00a0<\/span>Et, l<\/span>‘utilisation de plateformes d’acc\u00e8s ouvert a \u00e9t\u00e9 identifi\u00e9e comme un moyen de r\u00e9soudre ce probl\u00e8me.\u00a0<\/span>De la m\u00eame mani\u00e8re, j\u2019ai trouv\u00e9 naturel que<\/span>\u00a0le manque de ressources et d’opportunit\u00e9s de d\u00e9veloppement professionnel en personne et virtuel soit \u00e9galement un th\u00e8me commun \u00e0 tous les groupes.\u00a0<\/span>Car,\u00a0<\/span>en disposer est effectivement un r\u00e9el besoin dans la r\u00e9gion.<\/span>\u00a0<\/span><\/p>\n

Toutefois, je pense qu\u2019il est tout aussi important de renforcer les capacit\u00e9s des professionnels de la PF<\/span>\u00a0<\/span>\/<\/span>\u00a0<\/span>SR sur la gestion des connaissances afin d\u2019en comprendre les r\u00e9els tenants et aboutissants. Ce qui va permettre la consid\u00e9ration, \u00e0 la base, de besoins essentiels tels que la documentation des exp\u00e9riences, l\u2019utilit\u00e9 du partage, la n\u00e9cessit\u00e9 de s\u2019approprier les plateformes existantes.<\/span>\u00a0<\/span>Knowledge<\/span>\u00a0SUCCESS\u00a0<\/span>prend ces apprentissages au s\u00e9rieux et<\/span>\u00a0<\/span>m’<\/span>engage aujourd\u2019hui \u00e0 leur prise en charge<\/span>\u00a0<\/span>en m’installant<\/span>\u00a0dans la r\u00e9gion pour travailler sur la\u00a0<\/span>gestion\u00a0<\/span>des connaissances<\/span>\u00a0<\/span>et les partenariats.<\/span>\u00a0<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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Que<\/span><\/span>lle est la suite<\/span><\/span>?<\/span><\/span><\/h2>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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\u00c0<\/span><\/span>\u00a0<\/span><\/span>l\u2019issue de cette r\u00e9flexion participative,\u00a0<\/span><\/span>Knowledge<\/span><\/span>\u00a0SUCCESS qui a d\u00e9sormais une compr\u00e9hension claire et une bonne visibilit\u00e9 des besoins de connaissances des professionnels de PF<\/span><\/span>\u00a0<\/span><\/span>\/<\/span><\/span>\u00a0<\/span><\/span>SR va faciliter l\u2019acc\u00e8s aux connaissances<\/span><\/span>, aussi bien par rapport aux sources d\u2019informations qu\u2019aux formats de partage pour leur utilisation optimale, faciliter la collaboration continue entre les diff\u00e9rents professionnels de PF<\/span><\/span>\u00a0<\/span><\/span>\/<\/span><\/span>\u00a0<\/span><\/span>SR de la r\u00e9gion, en passant par les plateformes existantes pour consolider les acquis et veiller \u00e0 la prise en compte des pr\u00e9occupations des uns et des autres.\u00a0<\/span><\/span>Cela<\/span><\/span>\u00a0<\/span><\/span>in<\/span><\/span><\/span>formera\u00a0<\/span><\/span>l<\/span><\/span>‘am\u00e9nagement\u00a0<\/span><\/span>du\u00a0<\/span><\/span>paysage<\/span><\/span>\u00a0des activit\u00e9s<\/span><\/span>\u00a0de PF \/ RH qui\u00a0<\/span><\/span>sont<\/span><\/span>\u00a0<\/span><\/span>en cours et les innovations\u00a0<\/span><\/span>Knowledge<\/span><\/span>\u00a0SUCCESS travailleront avec\u00a0<\/span><\/span>s<\/span><\/span>es\u00a0<\/span><\/span>partenaires de la r\u00e9gion<\/span><\/span>.<\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Knowledge SUCCESS d\u00e9sire vous pr\u00e9senter son agent\u00a0r\u00e9gional d\u00e9di\u00e9 \u00e0 la gestion des connaissances en Afrique de l’Ouest. Aissatou THIOYE est la repr\u00e9sentante de notre \u00e9quipe en Afrique de l’Ouest. Elle a rejoint notre r\u00e9cent atelier r\u00e9gional, qui a r\u00e9uni des professionnels de la PF \/ SR de toute l’Afrique francophone pour concevoir une prochaine g\u00e9n\u00e9ration de solutions de connaissances. Ce sont ses r\u00e9flexions de l’atelier.<\/p>","protected":false},"author":12,"featured_media":5117,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[80,56],"tags":[169,214,166,199],"class_list":["post-5116","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-management","category-project-news","tag-design-thinking","tag-francophone","tag-remote-km","tag-west-africa"],"yoast_head":"\nR\u00e9pondre aux besoins de gestion des connaissances en Afrique de l'Ouest francophone \u00e0 travers Design Thinking - Knowledge Management Training Package<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kmtraining.org\/fr\/repondre-aux-besoins-de-gestion-des-connaissances-en-afrique-de-louest-francophone-a-travers-design-thinking\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9pondre aux besoins de gestion des connaissances en Afrique de l'Ouest francophone \u00e0 travers Design Thinking - Knowledge Management Training Package\" \/>\n<meta property=\"og:description\" content=\"Knowledge SUCCESS d\u00e9sire vous pr\u00e9senter son agent\u00a0r\u00e9gional d\u00e9di\u00e9 \u00e0 la gestion des connaissances en Afrique de l'Ouest. Aissatou THIOYE est la repr\u00e9sentante de notre \u00e9quipe en Afrique de l'Ouest. Elle a rejoint notre r\u00e9cent atelier r\u00e9gional, qui a r\u00e9uni des professionnels de la PF \/ SR de toute l'Afrique francophone pour concevoir une prochaine g\u00e9n\u00e9ration de solutions de connaissances. 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