Learn what knowledge management is and how it can be used to improve health programs in this training module.
Discover why it's important to start a KM initiative with an information needs assessment in this module, and how to conduct rapid and low-cost assessments.
Need to develop a KM strategy? Learn about the key elements that go into a KM strategy in this training module and find several sample KM strategies.
In this module, learn how to use the KM Tools & Techniques Matrix to explore approaches that collect information and that connect people to each other.
Looking for ways to monitor your KM initiative? This training module covers three main indicator categories to monitor KM tools and techniques.
What does evaluation of KM initiatives look like? In this module, learn about three outcome levels and evaluation designs to measure outcomes.
Understand the value of a community of practice (COP) and master strategies to foster engagement among COP members in this module.
Learn how to use Net-Map, an interview-based mapping tool to help people visualize the different actors that influence outcomes, to plan your KM initiative in this module.
In this module, examine the who, what, when, where, why, and how of after-action reviews – structured debriefs to reflect on what worked well & what didn’t for a recent event or task.
Planning a conference? In this module, learn how a share fair might better fit your needs to connect people and share the latest know-how on a topic.
Stories can compel people to act. Gain valuable guidance and tips on how to write stories that move people to take action in this module.
Understand the five phases of eLearning course development and learn best practices in writing eLearning content in this module.
Sometimes you need to create new content, but other times you don’t have to start from scratch. Learn how to adapt existing content to better serve your audiences in this training module.
Visual content formats can sometimes communicate messages better than text alone. This module walks you through a step-by-step process for creating visual pieces like videos.
Developing a new website? Learn the seven steps for organizing web content to support usability and findability of the information and access a list of free online tools in this module.