About the Knowledge Management Training Package for Global Health Programs
When global health workers and professionals have access to high-quality scientific evidence and programmatic experience, they can do their jobs more efficiently and effectively, which helps save and improve people’s lives. The Knowledge Management Training Package for Global Health Programs was developed to help trainers and health program managers develop the capacity of health care workers and other health and development practitioners to manage and share critical knowledge needed to deliver results. Knowledge management (KM) for global health is the approach that the KM Training Package calls attention to in order to make this happen at all levels of the health system—from the global, regional, and national levels to the community level. The KM Training Package consists of a comprehensive set of training materials, including trainer’s guides, presentation slides, exercises, tools, and templates.
Who Developed the KM Training Package?
The Knowledge for Health (K4Health) Project, led by the Johns Hopkins Center for Communication Programs (CCP), developed this KM Training Package in 2017, drawing on more than 40 years of collaborative work between CCP and the United States Agency for International Development to share family planning and related global health knowledge around the world. When K4Health came to an end in 2019, Knowledge SUCCESS (also led by CCP) took over management of the KM Training Package and its website.
The content of the KM Training Package was written by a core team of writers from the K4Health Project, including Jarret Cassaniti, Ruwaida Salem, Sara Mazursky, Simone Parrish, Saori Ohkubo, Sarah Harlan, and Tara Sullivan.
How Is It Organized?
Read the Quick-Start Guide for a succinct overview of how the KM Training Package is organized and the key components of each training module.
The KM Training Package consists of:
Six key training modules centered around the Knowledge Management Road Map—a five-step systematic process for generating, collecting, analyzing, synthesizing, and sharing knowledge, developed by K4Health. The first module provides an introduction to KM and the others correspond to each of the five steps in the KM Road Map
Training modules for specific types of KM approaches—that is, for KM tools and techniques that can be used to collect, synthesize, and share knowledge, such as communities of practice, share fairs, eLearning courses, and information architecture principles and processes to organize content
Background materials for trainers to help design a training course, including sample training agendas, guides to different tools for getting feedback from training participants, pre- and post-training questions that can be used to gauge knowledge gains among participants, and tips for effective facilitation
The modules have been organized to allow trainers to use the materials sequentially if interested in providing participants a thorough KM training workshop, or to mix and match the modules of interest to meet participants’ particular needs. To illustrate how the modules can be organized into a training workshop, we have included three sample training agendas (1-day, 3.5-day, 5-day) in the Design a KM Training section.
What Types of Content Does It Include?
Three types of core materials are included in each training module:
Trainer’s Guide: Defines the module’s purpose, objectives, a sample agenda for that module, and expected time needed to deliver the training module in a workshop.
Presentations: Each module contains one to three PowerPoint slide decks—with detailed presenter notes in the notes section of the slides—that the trainer can use or adapt to explain the content of the training module to workshop participants.
Exercises: Exercises are included throughout the training modules (at least one in each module) to promote interactivity during the workshop, allow participants to practice putting the theory from the didactic presentations into action, and demonstrate selected KM tools and techniques in the process,
Each training module also includes supplementary materials to provide additional insight or extra options for the trainer to include in the workshop or in the work setting. These supplements include tools, templates, sample outputs, guidebooks, and additional readings.
Also Explore Our Family of Related Resources ...
This KM Training Package is part of K4Health's Knowledge Management Collection, a family of resources designed for global health professionals to help them understand, use, and train others on KM approaches, tools, and techniques.
Want a quick overview? Browse through the short Knowledge Management Pocket Guide for Global Health Programs. The Pocket Guide provides a basic overview of the KM Road Map and serves as a quick reference on key steps for applying the KM Road Map to global health programs.
Need the details? Turn to the detailed guide, Building Better Programs: A Step-by-Step Guide to Using Knowledge Management in Global Health (available in English and French). Using the KM Road Map as the foundational framework, this detailed guide demonstrates how to develop and implement a systematic KM strategy to improve the efficiency and effectiveness of global health programs.
Ready to train others? Or maybe you need to access tools and templates to help you implement KM? You're in the right place! In the KM Training Package hosted on this website, you will find PowerPoint presentations, exercises, sample KM Road Map outputs, templates, and more to develop skills and capacity in knowledge management.
Johns Hopkins Center for Communication Programs
111 Market Place, Suite 310
Baltimore, Maryland 21202